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Privacy Policy

Effective Date: August 21, 2026 | Official Skincare Store Policy

Welcome to our Privacy Policy. Your skin health and personal privacy are equally important to us. This document outlines how we collect, use, and protect your information when you browse our store or purchase our cosmetics and skincare products (including face washes, body washes, moisturizers, and sunscreens).

Information We Collect

When you browse our skincare collection, take a skin assessment quiz, or place an order, we collect specific details to deliver a personalized experience:

Personal Identity & Delivery Details Full name, phone number, shipping address, billing address, and email address required to dispatch your orders.

Skin Profile & Preferences (Optional) Information you voluntarily share with us regarding your skin type (dry, oily, sensitive), skin concerns (acne, pigmentation, sun protection), or cosmetic preferences to help us recommend suitable products.

Payment Credentials Transaction details and payment logs. All payments via cards, Net Banking, or UPI are processed via encrypted, PCI-DSS compliant payment gateways. We never store raw payment details on our servers.

Technical Data & Analytics IP address, browser type, device information, and browsing activity (e.g., face wash or sunscreen pages viewed) collected via cookies to optimize site performance.

How Your Information Is Used

We use your data solely to provide, improve, and personalize our cosmetic services:

Processing purchases, packing skincare products, dispatching shipments, and handling returns or exchanges.
Recommending personalized routines (e.g., combining moisturizers and sunscreens) based on your skin preferences.
Sending real-time SMS or WhatsApp notifications for order status, shipment tracking, and delivery updates.
Sending ingredient safety advisories, skincare tips, product usage guides, and promotional discounts (you can unsubscribe anytime).
Preventing fraudulent orders and maintaining safe transactions.

Third-Party Data Sharing

We do not sell, rent, or trade your personal details or skin profile data to external marketers. Data is shared strictly with operational service partners:

Logistics Partners: Verified courier agencies responsible for delivering your cosmetic products safely.
Payment Processors: Secure, encrypted gateways handling transactions during checkout.
Communication Tools: Trusted SMS, email, and messaging platforms used to send tracking details and skincare guides.
Legal Compliance: Statutory authorities, only if strictly required by law, court order, or government regulation.

Cookies & Security Protocols

Our platform utilizes cookies to remember items in your cart, store saved items, and improve your navigation experience. You can turn off cookies via your browser settings at any point.

All checkout transactions are protected using industry-standard SSL (Secure Sockets Layer) encryption to ensure your personal and payment details remain confidential.

Questions About Your Privacy or Product Safety?

If you need assistance with your personal data, want your skin profile removed, or have questions about our ingredients, reach out to us.

Contact Support